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Back in 1909, Harry Gordon, founder of Selfridges  coined the phrase  ‘the customer is always right’.
The problem is, the customer isn’t always right. Thinking otherwise can actually result in some serious damage and disservice to you, your team as well as your customers.READ MORE


I hate Facebook ads.
I’ve done several episodes where I do nothing but waste precious air time on explaining why Fa-cebook ads are overrated.
Yet, I couldn’t resist sharing my best anti-Facebook rant yet.… READ MORE

Entrepreneurs get paid for one thing and one thing only: to solve problems.
The bigger the problem you’re able to solve, the more money that’s available to you.
In today’s Results Over BS episode, Marquell walks you through his foolproof 4 step process to figuring out what it is that you’re great at and then how to monetise your genius.… READ MORE

Imagine this: You get your resume into the right hands. You get to interview with key decision makers from the company of your dreams. You prepare well, you do the interview, and you nail it.
Mission accomplished, right?READ MORE

In today’s episode of the Donor Doctor Show, James Newberry interviews special guest Greg Munford, star singer from the group Strawberry Alarm Clock who had the #1 hit Incense and Peppermints.
They discuss Greg’s background in direct marketing, how that has translated over to his fundraising campaigns and the real reason behind why people give to charity.READ MORE

Gulp … gulp … gulp … ahhh! … Oh hey Inner Strength listener. What’s up? I didn’t see you there. I was just downing a tall glass of water. You should be drinking one, too. Water is extremely important and relevant to the topic we’re going to discuss today, which is how to recover your body after taxing workouts.READ MORE


Rich pins, shoppable pins, and promoted pins.
Do you know the difference?
If your answer is “um…what?” you’re not alone!
We’re getting a bunch of questions about how to grow your Pinterest account lately.… READ MORE

I bet that title grabbed your attention – and if you’re still reading then it’s done it’s job!
‘On average, five times as many people read the headline as read the body copy’
David Ogilvy couldn’t have said it better.READ MORE


You’ve got to hear about Pavlov’s evil twin.
Let’s call him Alfred.
Alfred’s experiments aren’t for the faint of heart because he likes to experiment on dogs by zapping them.
Why? Is he a sadist?… READ MORE

We just put a new podcast up. It’s about the problems with selling certain
goo-roo products as an affiliate I taught to one of the most popular names
in political podcasting.… READ MORE

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