Nearly all sales people believe they provide exemplary customer service during the sales process. And most likely you are part of that percentage as well.
But did you know that less than 10% of loan officers ask for referrals during the sales cycle?
MLO Doug Cadaret is an innovative entrepreneur that runs several organizations. But his “baby” is the “Customer Referral Experience.” He tells you exactly how to ask for referrals.
In this episode, discover how you can start asking for referrals today even before the sales procedure ends.
Show highlights include:
- The “Thanks For Noticing” moment that gets you referrals before you close your loans (6:32)
- Why leading your client through the loan process kills your opportunity for getting referrals (and how you can change that today) (9:14)
- How acknowledging a “Thank You” from a client sets you up to immediately ask for a referral (11:18)
- The “Most Overlooked Referral Versus A Lead Reason” that gets you referrals regularly (20:00)
Want to get your questions answered live? Head to MLOlive.com and discover how you could become a Millionaire Loan Officer!