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This is a more personal episode than we’ve done lately, but with all that’s going on in the world right now, it seemed like the perfect time to explain why we at PPG love working with you. Having worked with thousands of physicians around the country, we have come to realize that there are a number of traits that really make doctors a special group of people, and in this episode Billy will discuss why you make the world a better place and the insurance business more enjoyable.

Highlights from this episode include:

  • The truth about how you respond in times of crisis (2:09)
  • These specific acts of selflessness set you apart from other professions (2:18)
  • Why doctors can’t have a bad day (2:46)
  • The bizarre way people seem to view those that help them in their most desperate times (3:54)

To ask questions on insurance coverage or to get a quote, please don’t hesitate to call us anytime at 704-270-2376, and I’d be glad to discuss your specific situation with you.

Read Full Transcript

Hi, I'm Billy Gwaltney and this is the CYA podcast. This show is for the physician who understands the importance of protecting everything you've worked so hard to achieve. Each week I'll bring you tips and advice to help you cut through the clutter and misinformation and show you exactly what you need to preserve your income and way of life. If you're ready to achieve the peace of mind that only financial security can bring. Let's get started.

Welcome to today's episode of the cover your assets podcast. The title of today's program is a little different. I'm gonna share from the heart on why I enjoy and actually love working with physicians. We're in the middle of the Coronavirus pandemic at the time of this recording. And what I've noticed in communicating with clients and other physicians around the country during this period is that most of them are working a lot more than normal and are kind of moving into the chaos as opposed to running away from it.

(01:07): So much of the country is hunkering down and staying away and keeping, you know, arms length away from every other person including their own family members. And I don't mean to make light of that, but it's just the reality of it. And it strikes me kind of funny. Meanwhile many if not most of you, the physicians that are generally listening to this podcast are moving towards those who need care the most. And I find physicians are unique, really fascinating ways, what it takes to become good at what you do at your specialty to put your life on hold until your early to mid or even late thirties and to get good at something that patients are then going to count on every single day is, is really honorable. My clients, by and large are highly intelligent, usually driven by good things, a desire to, to obviously have a good life, but also to make a significant difference in the world.

(02:09): Many of our clients do mission trips where they go to other places for medical missions and they care for people on the front lines. And again, it's not easy to put your life on hold for the privilege of getting good at this. Also when it's costing you hundreds and hundreds and hundreds of thousands of dollars in debt for the privilege of gaining that expertise. And another thing about working with physicians that I enjoy is just the mindset that you have to have where you can't have a bad day, someone else's day. The patients that are seeing you, if you're going to do a procedure, no matter how minor it might be or how many hundreds or even thousands of times you've done that procedure, it's probably the first time they've had it done. And so it's a big deal to them. And even if you're treating patients in a clinic, and it might seem routine to them, what you say to them and the news you deliver has a significant impact.

(03:11): And so the marital, you know, the spouse that's yelling at you that last night, or the teenager who's drama is really infuriating to you, has to kind of be set to the side as you focus on really your best performance for the patients that you're seeing that day and operating on or interacting with. And I just think that's really cool. The other thing that I've noticed about physicians is that you are oftentimes seen as the bad guy or the bad gal wherever you go, which is kind of weird. You know, patients a lot of times seem to blame the rich doctor when they talk about their hospital bill or their health care costs. Hospitals seem to sometimes, not always, but sometimes leverage that for their own benefit. And, and sometimes negotiations between physicians and hospitals are really tense. Health insurance companies can blame doctors.

(04:13): Politicians can blame doctors. You're kinda in the middle and yet you're expected to perform almost to perfection or you might get hit with a lawsuit if a surgery doesn't go right or if a diagnosis is off. And what I know for a fact and getting to know clients, thousands of clients across the country that we work with is that you leave the world better than you found it. I can tell in the interactions we have and, and the way that you care for your families, that you're not the bad guy. You're really the good guy. You're the one that's again, making a bad situation better than it was before you showed up. But the result of that kind of tension this in the physician world leaves you wondering who you can trust. And again, I've found that if I can perform at a level and get so good at something and have other clients confirm that I know what I'm talking about and then I'll follow through on what I promise to be able to gain the trust of someone who inherently doesn't trust a lot of people is a challenge that that just fuels me.

(05:31): I love that. I've found that you as physicians greatly respect others that are excellent at what they do. And you know, I know my stuff when it comes to disability insurance and when it comes to life insurance and economic matters. And I find that my clients respect that and enjoy being cared for by somebody that they've grown to trust and that they know has their back. I think if you talk to clients that have been with me the longest, they're the ones that trust me the most. The trust is, is increased over time as we deliver on what we promise. But I mentioned that because I really want to share I sent out an email to, to some clients this week just saying thank you for what you do. And the responses I got were really overwhelming. Just the gratitude that I said, thank you.

(06:18): But it was just natural to do because I know that again, I, who knows where this Coronavirus pandemic will end up, but there are a lot of scared people and there are a lot of people that aren't venturing out very much. And yet you are. And so I just wanted to take a minute in today's podcast and share that. This is why I enjoy working with the people that I work with. It's why I focus in the physician marketplace and I, for what it's worth in wrapping up here, I want to make sure that you know that if you work with me and my firm for your disability insurance and life insurance that I work for you. I don't answer to an insurance company. I don't answer to a hospital. I don't work for your colleagues or an attending supervisor that you might have. I don't report to the AMA or any other association.

(07:12): I ultimately answer to you. I answer to your spouse and to your children and to your family. Those that if your plan a doesn't work out are going to be contacting me to make sure your plan B does what it's set up to do. And so you're who I answer to and my performance directly impacts you. Just like your performance directly impacts a patient. And this is my calling, just like I'm confident the vast majority of my clients' medicine is their calling. Is your calling. Insurance protection for physicians is my calling and I love it that way and I enjoy helping as many physicians as I can. I hope you found this brief conversation on why physicians are or who I work with and enjoy working with. Please feel free to text me anytime to arrange a conversation or with questions. My number is (704) 270-2376 again, that's (704) 270-2376 I would be happy to discuss your situation any time and until we meet again or talk again. This is Billy Gwaltney. Thank you. As always for carving out a few minutes. Take care.

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