“The problem is that 85% of customers report being dissatisfied with their phone experiences.” – Darin Persinger
Click here to download the transcript of this show MAR-94_transcript
Numbers never Lie:
92% of all customer interactions happen via the phone.
85% of customers report being dissatisfied with their phone experiences – Brighcove.co
Main Topic:
The 4 Agreements
1. Be Impeccable With Your Word
2. Don’t Take Anything Personally
3. Don’t Make Assumptions
4. Always Do your Best
2 Tips:
1. Read the 4 Agreements Book
2. Relisten to the 30’ Rule (Making Agents Rich #29)
Show sponsor:
Turn your database into an ATM almost instantly with the Referral Getter System http://ReferralGetter.com
Links and other stuff mentioned in this show:
1. The Four Agreements Book: http://goo.gl/vWBRLx
2. Why you need to stop listening to thought leaders The 30 foot rule
