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A lot of business owners in today’s world are very entitled and we are going to expose it. Today, we've got a crazy story for you that relieves how we ended up getting fired as customers from a business we were paying regularly.
What happened, and what lessons can we learn about handling customers and avoiding entitlement? This isn't just our story; it's a lesson that every entrepreneur needs to hear.
Stay with us, and we'll break it all down for you in a way that's easy to understand and apply.
Let's get exposed!
Show Highlights:
- How a sense of entitlement kills the customer experience. [00:03:09]
- The importance of long-term thinking vs. viral success. [00:10:15]
- Why the client–customer professional boundary matters. [00:14:01]
- Critical advice on respect for customer autonomy. [00:18:02]
- Draw in the wisdom of a long-view response to feedback. [00:21:42]
- A balanced approach to belief and validation. [00:23:52]
- Get intentional about investing in essential resources. [00:25:03]
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