In today's episode, host Greg Giuliano sits down with Lindsay Crawley-Herbert, chief people officer at SCAN Health Plan, to explore her extraordinary world of ultra-leadership.
Lindsay shares how she and her team are revolutionizing the healthcare industry by fostering a high-performance culture, encouraging innovative thinking, and empowering employees, affectionately known as “Rebels,” to make a real difference in the lives of SCAN's members.
Discover how embracing change, cultivating empathy, and leading with curiosity are key components of their success. Join us as we explore the journey of SCAN Health Plan's rebels and glean valuable insights for aspiring leaders. Let's jump in!
Show Highlights:
- How SCAN Health Plan approaches driving industry change. [02:53]
- Have you ever considered rebranding your employees? [03:58]
- Tips to empower and celebrate employee excellence. [06:55]
- The importance of showcasing behaviors from top leadership. [09:40]
- Why democratizing change alignment with friendly exit plans is worth it. [10:56]
- The power and place of empathy in change management. [13:51]
- Discover curiosity as a transformational leadership tool. [19:47]
